Terms and Conditions

Welcome to Agüita Paradise Tours. By accessing our website and booking any of our services, you agree to the following Terms and Conditions. We recommend reading them carefully before making a reservation.

1. General Information
Agüita Paradise Tours is a tour and excursion agency based in Las Terrenas, Dominican Republic, dedicated to offering and managing unique travel experiences.
Use of this website implies full acceptance of these Terms and Conditions.

2. Scope of Services
Through our website, we provide information, reservations, and sales of tours,
excursions, and travel experiences in the Samaná Peninsula and other areas
of the Dominican Republic.

3. Website Use
By using this website, users agree to:
- Be of legal age or have authorization from a responsible adult.
- Provide accurate and up-to-date information when making a reservation.
- Use the website responsibly and for lawful purposes only. 
Agüita Paradise Tours reserves the right to deny access to the site or cancel bookings in case of misuse.

4. Bookings and Payments
- Reservations are confirmed once full or partial payment has been completed, as specified for each excursion.
- Prices are displayed in the currency indicated on the website.
- Accepted payment methods will be shown during the booking process.
- A confirmation email will be sent once the reservation is completed.

5. Cancellations and Refunds
Cancellations, changes, and refunds are governed by our Cancellation Policy, available on the website and accepted at the time of booking.

6. Changes and Rescheduling
Agüita Paradise Tours reserves the right to:
- Modify schedules, routes, or itineraries for operational, weather related, or safety reasons.
- Reschedule excursions due to adverse weather conditions.
- Cancel activities if minimum safety requirements are not met.
In such cases, an alternative date or applicable refund will be offered.

7. Responsibility and Risks
Participants acknowledge that outdoor and adventure activities involve inherent risks, especially those conducted in natural environments.
By joining a tour, participants confirm that they:
- Are in suitable physical and health condition.
- Agree to follow all instructions provided by the guide.
- Accept responsibility for their own conduct during the activity.
Agüita Paradise Tours is not responsible for accidents resulting from failure to follow safety guidelines.

8. Participant Conduct
Participants are expected to:
- Respect guides, fellow travelers, and local communities.
- Protect the natural environment, including flora and fauna.
- Comply with all safety rules.
We reserve the right to exclude any participant whose behavior jeopardizes the safety of the group or diminishes the experience of others, without entitlement to a refund.

9. Limitation of Liability
Agüita Paradise Tours shall not be held liable for:
- Loss or damage of personal belongings.
- Delays or cancellations due to force majeure.
- Services provided by third parties outside our direct control.

10. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Agüita Paradise Tours and protected by copyright laws. Unauthorized use is strictly prohibited.

11. Data Protection
The handling of personal data provided by users is governed by our Privacy Policy, available on the website.

12. Applicable Law
These Terms and Conditions are governed by the laws of the Dominican Republic, and any disputes shall be subject to the jurisdiction of the competent courts of the country.