Privacy policy
Last updated: 05.02.2026
This Privacy Policy describes how Aguita Paradise Tours (hereinafter, "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on aguitaparadisetours.com (hereinafter, the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, the term "you" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
To provide the Services, we collect personal information about you. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, the rights of our users, and the rights of others.
The types of personal information we collect about you depend on how you interact with our Site and how you use our Services. The term "personal information" refers to information that individually identifies or describes you, as well as information that can be related to or associated with you. The following sections describe the specific categories and types of personal information we collect.
Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact information (e.g. name, email address, phone number)
- Booking information (e.g. selected tour, date, number of participants, special requests)
- Payment-related information (payments are usually processed by third-party providers; we do not store full payment card details)
- Technical data (e.g. IP address, browser type, operating system, referring URL)
- Usage data (information about how you use our website)
- Cookie and consent preferences
How We Collect Your Data
Your data is collected in the following ways:
- When you fill out a contact or booking form on our website
- When you communicate with us via email, phone, or messaging services
- Automatically through cookies and similar technologies when you visit our website (based on your consent)
Purpose and Legal Basis of Processing
We process personal data for the following purposes:
- To provide and manage our tours and services
- To handle bookings, inquiries, and customer support
- To process payments and prevent fraud
- To improve our website and services
- To comply with legal obligations
Legal bases for processing include:
- Performance of a contract (Art. 6(1)(b) GDPR)
- Consent (Art. 6(1)(a) GDPR)
- Legal obligation (Art. 6(1)(c) GDPR)
- Legitimate interests (Art. 6(1)(f) GDPR), such as website security and service improvement
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. When you first visit our website, you can choose which categories of cookies you allow via our cookie consent tool.
Cookies may include:
- Essential cookies (necessary for the operation of the website)
- Analytics cookies (to understand how visitors use our website)
- Marketing cookies (to display relevant advertisements, if applicable)
You can change or withdraw your consent at any time via the cookie settings on our website.
Disclosure of your personal information
In certain circumstances, we may disclose your personal information to third parties for the purposes of fulfilling contracts, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include the following:
- With suppliers or other third parties who provide services on our behalf (for example, IT management, payment processing, data reporting and statistics, customer service, cloud storage, order fulfillment and shipping).
- With business and marketing partners to show you advertising and provide services to you. Our business and marketing partners will use your information in accordance with their own privacy policies.
- When you indicate, request, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through the use of social media widgets or login integrations with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest to conduct a successful business.
- In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, as well as our rights, the rights of our users, and others.
International Data Transfers
Your data may be processed outside your country of residence, including in the Dominican Republic and potentially other countries. Where required, we ensure appropriate safeguards are in place, such as standard contractual clauses.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
Your Rights
Depending on your location, you may have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise your rights, please contact us using the details above.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
info@aguitaparadisetours.com
